Helo Takes Down Over 160,000 Accounts and 5 Million Posts Violating Community Guidelines to Reinforce Safety Commitment

  • Helo reveals number of content and accounts taken down since June 2018 as part of fighting fake news and objectionable content
  • App grew more than 60% in Q1 2019, reaching 40 million MAUs
  • Helo recently launched an in-app notification with a public service announcement (PSA) reminding Indian users to behave responsibly during the ongoing General Elections

New Delhi, April 29, 2019: Helo, India’s leading social media platform, reveals that it has taken down to date more than 160,000 accounts and 5 million posts which were found violating its Community Guidelines, as part of its ongoing commitment to ensuring the safety of its users.

Out of all the news posted on Helo, only 0.07% comprised of fake news content, which was instantly flagged off and taken down from the platform. Helo’s strong content moderation team works with a combination of machine learning and a robust team of content moderators capable of reviewing, flagging and taking down objectionable content in the 14 Indian languages available on the platform.

To keep fake news in check, Helo had partnered with Alt News, a local, non-partisan fact-checking partner authority in October 2018. In light of the ongoing General Elections, Helo has also reached out to the Election Commission of India (ECI) to comply with their instructions and establish an escalation channel, abiding by the Model Code of Conduct. Helo is also running a PSA in-app to remind users to be mindful of the content they publish on the app during the election season, encouraging them to use verified news sources and abide by ECI’s Election Guidelines.

“At Helo, the safety of our users is our utmost priority. While we understand that no social media platform can be 100% free from issues around fake news or misinformation, the number of posts and accounts that we have taken down reflects the strength of our moderation capabilities. But our work does not end here. We are looking forward to further enhancing our guidelines and safety features to ensure that we remain the most trusted source in India for news and trending topics,” said Shyamanga Barooah, Head of Content Operations, Helo.

Wrapping up the first quarter of 2019, Helo also unveiled that it grew more than 60%, reaching a mark of more than 40 million MAUs within 10 months of its launch since June 2018. Giving access to Indian communities across the USA, Canada, Singapore, Malaysia, Saudi Arabia, UAE, Oman, Kuwait, Qatar, Nepal, Sri Lanka, South Africa, and Bangladesh, Helo has become the app for ‘Global Desis’ to be connected with their friends and loved ones back home.

“We are on target to achieve our target of 300% growth in 2019, thanks to the overwhelming response we have received from our users speaking 14 Indian languages. Helo has become the platform which connects the unconnected, and we are truly excited about engaging more of our Indian users in the country and all over the globe with campaigns, partnerships and exciting content that truly resonates with them,” Shyamanga added.

Helo’s AI-powered, visual platform is specifically designed for Indian mobile users. It enables users to easily create content with easy-to-use tools, and encourages interaction through features to make new friends, and share the latest and top trending jokes, memes, status updates, wishes, quotes, shayari and Bollywood news. For more updates, download Helo via iOS or Google Play.

About Helo

Helo is the leading social media platform made for global desis. Our mission is to add color to your life and bring everyone together, empowering you to create and share content in your own language, as well as connect with your wider community. Available in 14 languages including Hindi, Telugu, Tamil, Malayalam and more, Helo is among the top apps downloaded on the Google Play store in 2018. Headquartered in New Delhi, Helo is available in India as well as in USA, Canada, Singapore, Malaysia, Saudi Arabia, UAE, Oman, Kuwait, Qatar, Nepal, Sri Lanka, South Africa, and Bangladesh for iOS and Android. For more information, visit www.helo-app.com.